What Our Clients Say

Graham Brough


The Centre for Economics and Business Research (Cebr)

Redefine IT are the only key suppliers I’ve had in a decade running a business who have never caused me an ounce of grief.

No shocks, bumps nor oops a daisy’s. Just great advice and smooth professional IT solutions to any problems… caused by other folk!

Of course I trust them; I ate all the pudding and it provided lashings of proof.

Caroline Chignell

Managing Director

PBJ Management

PBJ Management have benefitted hugely from the skill and personal care we have received from Redefine IT. They are always quick to respond, efficient in their handling of our occasional issues and have been responsible for completely overhauling our system. Problems are rare and solved promptly with telephone support and remote access but if on-site attendance is required that too is painless. For an organisation not steeped in the world of IT (some could say we are mostly beginners!) it is of immense relief to know we have the support of the teamat Redefine IT. I am also assured of complete confidentiality – a very important aspect of our business.

Ben Gale

Managing Director

Little Gem Media

The best thing about Redefine IT is that they are real people. They’ve been with us since we formed in 2014 with just a handful of personal notebooks. Since then, Redefine IT have implemented a low cost Windows Essentials Server with email at o365. They’ve added structure and security to our data storage. We are now running 50+ computers, most of which are Windows with half a dozen Macbooks. Redefine IT have also managed an office move and encouraged us to ‘think big’ when it came to infrastructure in our new bigger space. They’ve adapted their working practices to suit the expanding and contracting nature of our tv production business, they’ve fielded calls of every conceivable description, they’re calm, responsive and always keen to help.

Ian Lee

Managing Director

Bircroft Insurance Services

No smoke and mirrors ... Just sound advice and sensible solutions.


Group Financial Controller

Northacre Ltd

Redefine IT have always provided a broad range of services that cater for our every business need. Their scope and knowledge means we are always aware of the best solutions to match our IT requirements, from software, hardware, online and telephone support to assisting us with installations, general advice and trouble shooting. Their preventative approach, rather than curative, has hugely enhanced operations.They always go the extra mile to ensure minimum disruption to our day to day and are consistently patient in dealing with us, suggesting improvement measures that are always spot on.I wouldn’t hesitate to recommend them.

IT Support: Redefine IT’s co-founders have provided Unlimited system support for a fixed price to London based SME’s for over 15 years.

Contact us for unlimited support at a fixed cost.